Our customer support team responds to emails around their full-time jobs, and family obligations so please be patient as we respond to customer inquiries.
Please note that during the months of August to October we receive a very high volume of emails and this may delay our ability to get back to you within our stated time window.
Please do not send emails or DM's with the same request multiple times within the same 24-hour window. Your patience and respect for our time is appreciated.
Our email is usually unmonitored on weekends and all requests will be answered during customer support hours commencing Monday.
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